At Radiations Music Academy, we strive to ensure your satisfaction with our online tutorials, courses, and educational materials. However, we understand that situations may arise where you need to request a refund or cancel a service. Below are our refund and cancellation terms.

1. Refund Policy

We will process refunds under the following conditions:

1. Refund requests must be made within 7 days of purchase.

2. Refunds are applicable only for:

   • Courses or materials that you were unable to access due to technical issues on our end.
   • Purchases made in error (e.g., duplicate transactions).

3. Approved refunds will be processed within 5 working days and credited to your original payment method.

Note:

• Refunds are not applicable for completed or partially used courses, downloadable PDFs, or notes.
• Refunds for technical issues require valid proof of the problem (e.g., screenshots, error logs).

2. Cancellation Policy

1. Courses or Subscriptions:

   • You can cancel a course or subscription within 24 hours of purchase for a full refund if no materials have been accessed.
   • If materials have been accessed, cancellations will not be eligible for refunds.

2. Order Cancellation:

   • Orders for downloadable content such as PDFs or notes cannot be canceled after purchase, as they are digital products delivered instantly.

3. How to Request a Refund or Cancellation

To request a refund or cancellation:

1. Email us at radiationsmusicacademy@gmail.com with the following details:

   • Your name and email address.
   • Order or transaction ID.
   • Reason for refund or cancellation.
   • Any supporting evidence (if applicable).

2. Our team will review your request and respond within 2 working days.

4. Non-Refundable Items

Refunds and cancellations are not applicable for:

• Partially completed courses.
• Downloaded materials such as PDFs or notes.
• Services rendered before the request.

5. Contact Us

If you have any questions regarding this policy, please feel free to contact us:

• Email: 
  radiationsmusicacademy@gmail.com
• Address: 
  Kompally , Hyderabad ,
  Pin-code-500014 , Telangana